Satisfaction questionnaire

Name

Last name

E-mail

Block 1: General experience

1. On a scale of 1 to 10, how would you rate your overall experience at Singular Centers?

2. What do you like most about training at our center?

Block 2: Facilities and equipment

5. If you could add or change something to our facilities or materials, what would it be?

5. What convinced you the least or what do you think we should improve?

6. If you could change just one thing about Singular Centers to make it perfect for you, what would it be?

Block 3: Services and training

6. Do the current training and services fit your needs and goals?

Yes, totally

In part

No, I would like more options

7. What types of additional training, activities, or services would you like us to incorporate?

9. What type of training best suits you right now?

Gentle exercise (Pilates, mobility, stretching, light functional training)

Moderate workouts (adapted strength and cardio routines, medium intensity)

Intense workouts (HIIT, cross-training, weightlifting, demanding cardio)

I like to combine different intensities depending on the day

10. Did you feel that Singular Centers' offering was aligned with your intensity preference?

Yes, absolutely.

In part

No, I would have liked more options

Block 4: Human team and attention

11. Do you currently train at another gym or sports center?

Yeah

No

12. (If you answered YES) What does that center offer that you missed at Singular Centers?

13. (If you answered NO) What is currently preventing you from training?

Block 5: Community and motivation

12. What could we do to make your experience at Singular Centers even more motivating?

13. Is there anything you've seen at other centers or gyms that you'd like to have here?

16. Would you consider training with us again if we made you a special offer?